Tombet
Tombet
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Cleared For Payout

Tombet Casino Identity Check With No Second Attempt

Licensed casinos must confirm who you are before money leaves, so our team reviews your files and finishes inside 18 hours.

Start Your Check
Six Key Facts

Who Reviews Your Files, And When?

Every figure below is fixed: who reviews, under which licence, the turnaround, and where to write.

  1. 1

    Who checks

    Tombet Casino Limited

  2. 2

    Licence held

    Malta Gaming Authority, MGA/B2C/748/2019

  3. 3

    Review time

    18 hours

  4. 4

    Needed by

    Before your first withdrawal

  5. 5

    Questions

    [email protected]

  6. 6

    Minimum age

    18+

First-Time Clearance

You Have The Request Open

Shoot All Four Corners
Photograph your passport, driving licence or identity card on a flat, dark surface with all four corners inside the frame and no glare across the photo page.
Whose Name Should It Carry?
Send a utility bill or bank statement showing your name and full home address exactly as they read on your casino account.
Wallet Screenshot Stage
Show the card or wallet you paid with: a wallet profile screenshot, or a card image with the middle digits covered and your name visible.
A Cleared Account Soon
Once the files are in, the team confirms receipt and checks within 18 hours; keep the confirmation message in case you need to ask about the queue.
Four Rows

From Shaky Snapshot To Accepted Copy

Most delays come from a cropped corner or a hidden name, not from the document type itself.

  1. 1

    Proof of identity

    Confirms: Your name, face and date of birth; Must show: All four corners, no glare

  2. 2

    Proof of address

    Confirms: Where you actually live; Must show: Full name and home address

  3. 3

    Payment method confirmation

    Confirms: The account money moves through; Must show: Holder name and last digits

  4. 4

    Selfie with proof of identity

    Confirms: That the person is you; Must show: Whole face, no filter, good light

Trigger Guide

Your Account Reaches A Checkpoint

A Ceiling That Sticks

Ask for a higher deposit limit and the account is reviewed again; the licence ties larger spending to fresh proof of what you earn.

First Cash-Out Waiting

Send your first withdrawal request and the pending payout waits while proof of identity, address and payment method are matched to your profile.

Whose Card Is This?

Add a card or wallet the account has not used, and the casino asks for confirmation that the method sits in your own name.

Fewer Holds

Paperwork First, Payout After

Treat the request as routine paperwork rather than suspicion: Tombet Casino works under licence MGA/B2C/748/2019 from the Malta Gaming Authority, and AML rules tied to that licence oblige us to trace where player money comes from.
Papers You May Be Asked For
Expect a request for any of these, matched to how you fund the account.
  • Recent payslips from your employer
  • Bank statements covering recent months
  • A tax return or tax summary
  • Proof of a pension or benefit
  • Evidence of savings held elsewhere
Three Fixes

Your Upload Came Back Rejected

Reviewers at Tombet Casino name the exact fault, so a second upload targets one problem instead of guessing.

Cropped Edges
Send the original file, not a cropped copy: trimmed edges hide the details reviewers must see, so the scan fails. Upload the untouched scan or photo Show all four document corners
Same Name, Same Address
Match the name and address to your profile exactly; one missing middle name or an old flat number stops the comparison. Correct the profile, then upload again Include every name on the document
Swap In A Newer Bill
Replace the dated bill: old papers stop proving where you live now, so a statement from an earlier period comes back. Download a fresh statement from your bank app Use the newest bill you hold
While It Pends

What Waits Until The Payout, And What Clears Before It

Will a photo taken on my mobile be accepted as proof?
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Yes. A sharp mobile photo is accepted, as long as the whole document sits in the frame and nothing is cropped. JPG or PDF works, and each side of an identity card needs its own picture.
Do I have to verify before I can play or deposit at all?
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Verification is a license duty and must be done at the latest before your first withdrawal. Tombet Casino may also request it at registration or once your first deposit lands, so keep the papers within reach.
Which authority issues the licence behind Tombet Casino?
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The Malta Gaming Authority, under licence number MGA/B2C/748/2019, and the operator is Tombet Casino Limited. That licence is what makes the identity and source of funds checks compulsory.
Is my paperwork encrypted while it sits with you?
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Yes. Files travel through 256-bit SSL encryption, and the team that reviews them works only on the verification task. Ask at [email protected] if you want the detail in writing.
My surname differs from the one on my ID. What now?
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Send both versions, for example a marriage certificate or a change of name deed, together with the identity document. A short note to [email protected] explaining the difference saves a second review.