five tools inside

Tombet Casino responsible gambling tools and the help that backs them

Play only from 18, and know that deposit limits, loss limits, session time reminders, reality checks and self-exclusion sit in every account.

five key facts

Read the essentials before you play

Useful when you want the key names and numbers in one place before you touch your account settings.

  1. 1

    Minimum age

    18+

  2. 2

    Regulator and licence

    Malta Gaming Authority, MGA/B2C/748/2019

  3. 3

    National exclusion register

    GAMSTOP

  4. 4

    GamCare helpline

    0808 8020 133

  5. 5

    Limit questions by email

    [email protected]

Tool by tool

What you fix in advance beats what you regret later

How much can I put in each week?

Deposit limits cap what can go in over a chosen period, so the money at play is decided ahead of the evening rather than inside it. Switch it on before you next pay in.

When a bad run keeps calling

Loss limits stop the session once a set amount of losses is reached, which helps when a bad run starts pulling you back in. Turn it on if you notice yourself chasing.

The length of your session

Session time reminders let you know how long you have been playing, so a quick visit does not quietly turn into a long night. Switch one on whenever you are unsure how time passes.

A break that shows the tally

Reality checks pause play at intervals to show what you have staked and won or lost so far. Choose them if the balance on screen has started to feel abstract.

Ask for a full break now

Self-exclusion closes your account to play for a period you pick, which suits the point where limits no longer feel enough. Use it while you are calm, not mid-session.

The moment you decide

Setting a deposit limit in five steps

Most readers worry the process is slow or awkward; the steps below follow the menus you already use.

  1. 1

    Sign in and find your profile

    Sign in and open the profile menu in the top corner of the lobby. Check that you are in the right account before changing anything.

  2. 2

    What is already set?

    Move to the limits section, where your current deposit, loss and session settings are listed. Read what is already in place before altering a figure.

  3. 3

    Money in or time spent

    Pick the limit that matches your worry: deposit for money paid in, loss for money lost, or session time for the hours you play. Each is set separately.

  4. 4

    Choosing day, week or month

    Enter the figure or the minutes and choose whether it covers a day, a week or a month. Read the period back carefully, since a weekly figure is a different commitment.

  5. 5

    The figure after saving

    Save, then return to the limits screen and confirm the new figure is displayed. If it is not showing, ask support by email while the session is still open.

The moment you wonder

Free help across the United Kingdom

National Gambling Helpline (GamCare)

Beyond the limits in your account, the National Gambling Helpline run by GamCare answers free at any hour, keeps the call confidential and points you to local support. 0808 8020 133 gamcare.org.uk

Gamblers Anonymous

Where the account tools stop, Gamblers Anonymous runs free peer-led meetings, no appointment needed, plus separate meetings for relatives and friends; one phone call gives times and places. gamblersanonymous.org.uk

Three choices ahead

A clear line between pause and exclusion

Set a short break
In the account, the lighter option is a pause: you choose hours or days, and games stay shut until it ends. It suits a weekend you would rather spend elsewhere.
What changes after a long stop?
Closing access in your account is the stronger move: it shuts play for a long, fixed period and cannot be undone early. Choose it with a clear head.
The GAMSTOP register
GAMSTOP, run by The National Online Self Exclusion Scheme Limited, covers licensed operators in this country for six months, one year or five years, and can take up to 24 hours to begin after you register online. gamstop.co.uk
Before anyone logs in

What can a parent or friend do about gambling at home?

Does registration check my age?
Registration asks for a date of birth, and anyone under 18 cannot open an account at Tombet Casino. Identity documents are then checked before the first withdrawal, which confirms the same date a second time.
Your shared family device
Software that blocks gambling sites can be installed on a shared laptop, tablet or phone, and it runs quietly in the background. It stops the site from loading for everyone using that device, so a child is not left relying on willpower.
A clearer next step for you
A relative can start with a calm conversation about what they have noticed, without blame or a verdict. The National Gambling Helpline also takes calls from family and friends, free of charge and at any hour, and can point them to local support.
A reason to pause

When the game follows you home

A sign is not a verdict; the worry that it labels you is the one this list removes.

The first lever sits in your account already: a deposit limit set before play, then a pause if the signs keep returning. Catching them early keeps the choice yours.
Signs you would tell a friend
Read the seven lines below and note only those that sound like your own week.
  • Playing longer than you planned, most evenings
  • Checking results at work or in bed
  • Borrowing to keep the balance level
  • Hiding a session from your partner
  • Chasing a loss with a bigger stake
  • Restless on the days you do not play
  • Telling yourself this is the last deposit
Your questions, answered

What you gain by asking now

How do I change the deposit limit I picked earlier?
+
Your current figure sits in the same part of the account where you first chose it, under the safer play settings. Opening that section lets you lower the amount without waiting for anyone. Take a moment to check the period as well, since a weekly figure behaves differently from a monthly one.
Will my self-exclusion cover other betting sites?
+
Not on its own. A self-exclusion arranged inside your account here applies to this casino only, while joining GAMSTOP asks every licensed site in the United Kingdom to turn you away. Registering with the scheme is a separate step and takes up to a day before it starts.
Can I shorten the exclusion if I change my mind?
+
No. Once an exclusion begins it stands for the whole period you selected, whether that was six months, a year or longer. This is deliberate: the point is to hold your decision steady on days when it feels less convenient. When the period ends, access returns automatically.
What can I do for a family member who bets too much?
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The National Gambling Helpline advises relatives and friends as well as players, on the phone line and in live chat, without charge and at any hour. Speaking to someone removes the guesswork about which local service fits. Gamblers Anonymous also keeps mixed meetings open to family members.
How do I shut my account down completely?
+
Write to the support address, [email protected], and ask for the account to be closed rather than paused. Anything left in your balance is handled before closure, so mention it in the message. If you want the wider protection, join GAMSTOP as well.
What changes during a short pause, and when can I play again?
+
A pause switches off deposits and play for the few days you name, while your balance, history and verification stay untouched. Nothing is deleted and no new paperwork is needed. On the morning the pause runs out, the account opens again on its own.